| Dear Customer,
Please provide us your shipping address and contact name and phone number in order for us to send the replacement to you by UPS.
Sorry to hear your bad experience, And we feel sorry for what happened and we will try our best to improve our quality in the future.
If that is possible could you be able to send back the defect product for us? To let us study on the problem.
Thanks for your input. Whit out your input Thermalright never can be improved.
Thanks,
Best Regards,
Lydia
__________________ ~The Spyder~
I7 965, 6gigs, ASUS, 4870 X2, WD640 AALS Lian Li PC65
Nikon D700, 24-70, 70-200 2.8, SB 800x2
1993 Mazda Rx7 R1 345whp. 2008 Mazda 3 Hatch |