[dsio]

Originally Posted by Pitch

Dayam. I seem to remember you locking horns with them over your 2407?

The 2407s were a nightmare as well. Im currently on my 3rd, and 5th 2407s. 3 bad ones were sent back before I got the two I am keeping.

Dell make some great products. The 2407s really are brilliant, and this laptop should be amazing when it arrives.

However their support is abysmal. Every time I call, I get some Malaysian woman with a made up name (Every time, its either Susan, or Mary, or Hannah... not very Malaysian names) that says sorry over and over, then tries to sell me some rubbish to go with my laptop, then tells me they can't do anything but they will call me back.

Then they never do.

I make an email support request. No response.

They promise to get an engineer to call me back about whats taking so long. Nothing ever happens.

Dell still treats its customers like complete crap.