***damn. I let this account expire over 6 months ago. Now I get a bill for over $50 in May, and over
$230 in June. I shut off the site before the bill could get over $60 in July, but still, I'm ****ing pissed! Here's a quote from their TOS:
Quote:
BILLING
All Tera-Byte Dot Com Inc. Accounts are monthly accounts and are prepaid. Charges for new accounts are prorated to accommodate the billing cycle. The billing cycle runs from the first of the month to the last day of the month. Charges for terminating accounts are not prorated. Charges for usage by customer beyond the base amount of usage contained in customer's service plan shall be billed the following month along with base charges for the coming month. Volume discounts for bulk purchases of monthly connectivity services remain in effect for the total length of the term, otherwise, full fees will apply. Pre-authorized Payment by credit card or automatic bank debit is the preferred method of payment. Payment is due by the first of the month or upon receipt of any invoice.
Tera-Byte Dot Com Inc. may terminate any account with no refund to customer in the event of customer's breach of any of the terms or conditions contained herein. Delinquent accounts are those that remain unpaid at the beginning of the next accounting cycle, and are subject to a 2% per month service charge (24 % per annum). Accounts that are delinquent for more than five days are put on "accounting hold", their files are then archived and access is denied. Tera-Byte Dot Com Inc. accounts continue to accrue charges while they are on hold. Accounts that are unpaid for ten days after due date have their files purged. There is a service reconnection charge equal to one half the currently charged set-up fee, or ten dollars, whichever is greater, to remove accounts from accounting hold status. The account holder acknowledges responsibility for the account until payment in full is made.There is a $20.00 service charge for each returned check. An automatic reminder has been programmed into your account to notify you when your account is about to expire, as well, your account has been automatically added to the Tera-Byte Dot Com Inc. listserver in order for you to receive the Tera-Byte Dot Com Inc. newsletters and important notices.
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And here's my nice email to them, on the 22nd. No reply to from them yet, so I think it's time to call in the MaximumPC Watch Dog, the Better Business Bureau, US Bank, and my lawyer.
Quote:
According to my records, you suspended my old account, Th3Sp0t.com, in January 2002. I was happy with that as I had moved on to different things, so I did not reply to your email about it. It should still be suspended.
Suspended means nothing should happen to the account (IE: no users should be connecting to it!).
Although, this does not seem to be the case. It seems that someone is connected, posted a site, and has gotten tons of GB's of transfer. It is your companies fault that my account remained open, even after you disconnected it. Apparently someone at your company did not do as they should have. By leaving my account open, they allowed someone to get in there and get tons of transfer, and now you are charging me for May (about $55), for June (about $235) and you'll probably have charges for July also, all because of your mistake.
It is not right, that I pay you for your mistake, and I request that you reverse the charges to my credit card bill immediately. And please be sure and TURN OFF that old account, once & for all!
Thank you in advance.
-Roman Robinson
SiGmA_X@attbi.com
http://pchardwaremods.com/ - Webmaster
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This host is
TERA-BYTE.COM, the WORST host online. I would not recommend using them for ANY reason. Run while you still can!
Run I tell you, RUN!