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CRASHED! A topic for SEVERE and immediate Hardware and Operating System FAILURES. We will try to get you up again. NOT for Optimization questions!


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  #1 (permalink)  
Old 3rd April, 2002, 11:04 PM
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Need to RMA dead IBM :-(
I broke the pin on my IBM Deskstar and i took it to the shop and they wouldnt take it, said it was MY problem. Anyone wanna link me to an IBM rma site?>
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Old 4th April, 2002, 04:47 AM
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You're probably looking for http://www.storage.ibm.com/hdd/support/index.htm

Although I'd be a little surprised if IBM took it back under RMA with a missing pin.

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Old 4th April, 2002, 05:24 AM
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How good is your soldering ?
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Old 4th April, 2002, 09:19 AM
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Quote:
Originally posted by Holst
How good is your soldering ?
That's what I'm thinking, IBM will likely NOT replace that...
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Old 4th April, 2002, 10:28 AM
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How broke is the pin? is it just broke in the socket or at the pcb for the drive>?
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Old 4th April, 2002, 10:29 AM
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Hey its prolly an idea to solder it on discreetly wether it works still or not then RMA it to them sayin its not detected in BIOS they may take it back that way
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Old 4th April, 2002, 01:35 PM
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Quote:
Originally posted by Conrad
Hey its prolly an idea to solder it on discreetly wether it works still or not then RMA it to them sayin its not detected in BIOS they may take it back that way
Dishonesty is never the answer. I'm no saint, but if I broke it even I'd toss it and buy a new one...
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Old 4th April, 2002, 02:18 PM
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The pin is still there- but it has lifted of the solder pad! I think they will take it back...... atleast i hope........
Spyder
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Old 4th April, 2002, 02:39 PM
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humm just resolder it.
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Old 4th April, 2002, 03:51 PM
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* before this happened- it still was having BIOS isues- spyder
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Old 4th April, 2002, 03:57 PM
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Quote:
Originally posted by Spyder462
* before this happened- it still was having BIOS isues- spyder
If it was a dry joint then that might have been part of the bios problem.

If you can offord to loose the drive for a bit then try the RMA..unless you abuse the drive sloder joints shouldnt break.

If they refuse and send it back then you will have to try repairing it yourslef.
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Old 4th April, 2002, 04:53 PM
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I can afford....... its in my extra server.
Spyder
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Old 4th April, 2002, 08:00 PM
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What pin do you mean? A data pin in the IDE connector? Or one of the four pins in the "Molex" power connector?

I read that the Molex pins are very fragile with the 75GXP's. If you look at the power plug carefully, you'll see that it's woefully weak. From good design! Right IBM? I took some pains to minimize "trauma" on mine. Why did I bother? The pos died on me from other natural causes. Go IBM! You guys make the best IDE drives. Woo-hoo. Sonos a beetches, Mongo not like!
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Old 4th April, 2002, 10:01 PM
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Its a IDE pin- they WONT rma it- i called- and then i whipped out the old soilderin iron and reattaced it- it detects now fine- BUT i cant install win xp on it!-
Any clue?
Spyder
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