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  #1 (permalink)  
Old 4th May, 2003, 08:11 PM
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Question No USB Controller
Hi all. I hope someone can help.
I have an EPOX 8KHAL+ with an AMD XP1700 system.

I have recently purchased a Dig camera and tried to transfer pictures. It was then that I discovered a problem with my USB ports. (I have never used them before so the problem has only just come to light).

In 'Control Panel' - 'Device Manager', there is no 'USB Controller' installed. When I use the Epox software that came with the board (S/No 6070010B01028 2002.05.10) it will not allow me to install the USB software. I downloaded the USB software USBf_110 and VIAUSB2V2_0_2 from the EPOX site and it will not let me install these either. I get a 'Registry Key Error' or 'Unable USB device ID' What is the problem? I need my USBs.

I have checked the BIOS and the USB is 'enabled'. The 'Microsfot System information' software also tells me that there are no USBs installed.

Thanks if you can help
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Old 4th May, 2003, 08:28 PM
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what OS is it?
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Old 4th May, 2003, 09:12 PM
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Are you using the external USB ports or the one's on the back of the board?!??!
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Old 4th May, 2003, 09:20 PM
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I'm using Windows 98 2nd edition and trying to use the ports on the back of the board

Greg B
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Old 4th May, 2003, 09:24 PM
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Hummm....... is it a VIA chipset? (sorry I not know) Have you updated the chipset driver lately?
Rob
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Old 4th May, 2003, 09:30 PM
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The chipset is a Via 266??? and yesterday I installed the latest 4 in 1 driver 4.42 v(A)P2 from the epox site
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Old 4th May, 2003, 09:31 PM
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hummmmmmmmm............
And your sure it is enabled in the BIOS? POSITIVE like you'll do a reset and check it again?

Rob
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Old 4th May, 2003, 09:34 PM
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Yes. I checked it yesterday and it was enabled. If it was not enabled would the Control Panel still not display the USB controller?
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Old 4th May, 2003, 09:37 PM
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I'll go off line and recheck the BIOS. I'll be back in five or ten

Greg B
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Old 4th May, 2003, 09:38 PM
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if its not enabled it will not show up in the device manager
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Old 4th May, 2003, 09:50 PM
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I have rechecked and I am an Idiot. I checked the 'Assign IRQ for USB' and it was enabled. I have now checked the peripherals and seen that the 'On Chip USB Controller' was disbaled for ALL. I have now Enabled them and Plug and Play has installed the Drivers. I'll update the drivers with the new patches. Thanks for all of your prompting.

Greg B
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Old 4th May, 2003, 10:22 PM
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Nada prob bud, glad we could help ya out.
Rob
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