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  #1 (permalink)  
Old 21st July, 2004, 12:56 PM
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COM port problems with 8kmm3i

I bought a epox 8kmm3i motherboard to build a simple pc for my dad. This project has turned out something less than easy. First I thougt it was dead but it was not. I had to change memory to Kingston to make it boot. So it just wont work with twinmos. Now you know that, don´t try twinmos.

Now I have one more problem to solve. I want to install a modem. First i tried my old trusty 56k modem using serial connection. It didn´t work at all. It confused the modem with the VGA port and I gave it up. So i bought a creative modem blaster USB. Now it installs as com3 and that seems very strange. More important - it doesn´t work. I can get the stats from the modem, but no dialtone. The modem works on my laptop (which is what I am writing this mail on .

How do I fix this? Usb should not become com3 right?
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Old 21st July, 2004, 01:01 PM
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If you can get the stats from the modem, then the communication between the PC and the modem is fine. COM3 is not unusual for a USB modem, especially as the machine itself already has com ports.

I'm a bit confused as to why you said 'it confused the modem with the VGA port'?
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Old 21st July, 2004, 05:06 PM
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Please try flashing with the latest bios available from http://www.epox.org/bios in this instance and re-install the modem drivers and try again.

The WHQL BIOS supplied on the board may prevent some modem timings through the southbridge from getting autonomous communication - the latest BIOS will cure such. I hope that this works for you.
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Old 21st July, 2004, 08:40 PM
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I have in the last several weeks built two systems using the epox 8kmm3I. In both situations I was unable to get a PCI modem to work. I Tried three different ones to no avail. I also found that with windows ME I was able to Q the modem but was never able to use the modem to dial out. It would freeze each time I tried to use it. I reformated and loaded windows xp. With xp I could q the modem but when I tried to use it windows reported a "No dialtone" message. In both instances I used all the same hardware but tried a different MOBO and had no problems. I believe there is some kind of flaw. I see epox tech told olorin to flash the bios. I was wondering if this fixed the problem.
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Old 22nd July, 2004, 01:00 AM
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That does fix the PCI modem problem - if you get in touch with your technical support for EPoX by e-mail that is the response that you will get.
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Old 22nd July, 2004, 05:31 PM
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Just so you know, I tried epox support and flashing the bios did not come up.
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Old 22nd July, 2004, 11:46 PM
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Quote:
Originally Posted by jdmp
Just so you know, I tried epox support and flashing the bios did not come up.
Which support office did you contact ?
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Old 26th July, 2004, 05:11 AM
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I was at USA support. I had ticket # 2706. I also did the BIOS flash and that fixed the problem. Thank you for your help
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Old 26th July, 2004, 05:19 AM
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No problem - glad that this resolved your problem.
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