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  #1 (permalink)  
Old 16th May, 2008, 02:33 AM
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HP Registration

well, HP has another dissatisfied customer. I recently reinstalled the printer drivers from the original cd. now I get this annoying registration pop-up that wont let me register the printer. a call to customer support, in INDIA, I was told that the printer was 1000+ days out of warranty. now according to 'customer support' it would take a tech to fix the problem, BUT, the printer is out of warranty and nothing can be done.

help me remove the following;

res://C:\Program Files\HP\Digital Imaging\bin\hpqwrg.rsc/register.htm.

I can't find the file using normal methods and cannot get rid of this annoying pop-up.

Ron
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Last edited by dabaerman; 16th May, 2008 at 02:33 AM.
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Old 16th May, 2008, 02:42 AM
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Damn! I hate it when that happens! Sorry I can't help Ron.
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Old 16th May, 2008, 08:29 PM
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Looks like more than annoying to me, it's more like sabotage. So you can't delete the entire driver and install an older driver? Sorry if that's a stupid Q.
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Old 19th May, 2008, 01:02 AM
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It looks as though the actual file you are looking for is: hpqwrg.rsc

the /register.htm could be a pointer to another file, or a flag for the popup.

You should be able to rename the hpqwrg.rsc, and it should stop those problems, either that or remove the pointer.

Just make sure you write down what you do incase you need to change it back.
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Old 22nd May, 2008, 02:38 AM
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Quote:
Originally Posted by noob View Post
It looks as though the actual file you are looking for is: hpqwrg.rsc

the /register.htm could be a pointer to another file, or a flag for the popup.

You should be able to rename the hpqwrg.rsc, and it should stop those problems, either that or remove the pointer.

Just make sure you write down what you do incase you need to change it back.

tried to delete, access denied! renamed, will see how/if that works.

Ron
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Old 26th May, 2008, 08:21 PM
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Any luck with this prob, Dabaerman? Makes me want an HP printer, not.
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Old 17th June, 2008, 02:35 PM
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Quote:
Originally Posted by cloasters View Post
Any luck with this prob, Dabaerman? Makes me want an HP printer, not.
actually used add/remove to get rid of the HP software. reinstalled drivers only.
everything is back to nor..., well, ah, good. it's all good!

Ron
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Old 17th June, 2008, 09:44 PM
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Like those happy endings!
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Old 18th June, 2008, 08:18 PM
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Had a cheapO HP printer for around 8 years, never install more than the drivers! ":O
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Old 7th June, 2010, 02:03 AM
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Something to help:

What you can do to delete that files, is right click on the file and click "open at file location". There you can delete your file...
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Old 9th June, 2010, 08:36 PM
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Welcome to AOA, CPUAssister! Thanks for the information.
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Old 12th June, 2010, 02:36 AM
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Try doing a system restore to the day before you installed the driver. Should fix it. Sorry to hear about your woooh's
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