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Old 8th September, 2002, 05:55 PM
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Red face Printing off internet

My sisters Gateway 450mhz, PIII with Win 98se will not allow her to print anything off the internet or email. I get the following message when pulling up the print window:

An error has occurred in the script on this page.

Line: 639
Char: 1
Error: Invalid argument
Code: 0
URL: res://C\WINDOWS\SYSTEM\SHDODLD.DLL/preview.dlg

Hope I don't have to erase and reformat. Any help would be appreciated. Thanks!
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Old 8th September, 2002, 06:45 PM
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What kind of printer is it? Have you tried uninstalling the printer, then reinstalling it? Perhaps the driver has become corrupted.
What version of IE and email are you using?
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Old 8th September, 2002, 06:54 PM
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Printing off the internet

IE 6, Outlook Express. HP Laser 6L. The printer works fine in all other applications, just not on internet stuff.
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Old 8th September, 2002, 08:05 PM
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I'd try the drivers uninstall first.
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Old 8th September, 2002, 08:41 PM
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Here is the driver page for the HP Laser Jet 6L. There are versions available for any OS.
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Old 10th September, 2002, 06:18 AM
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http://support.microsoft.com/default...;EN-US;q303486

CAUSE
This behavior occurs if both of the following conditions are true:
You use a PostScript printer driver.
You select Encapsulated PostScript (EPS) output in the printer name Properties dialog box, where printer name is the name of your PostScript printer.
This behavior can also occur if you configure your printer to add a header and footer to each page that you print.
RESOLUTION
To resolve this issue, use the appropriate method.
Postscript Printer Driver
Clear the Encapsulated PostScript (EPS) output selection in the printer name Properties dialog box.
Remove Header and Footer from Printer Properties
Use the Printers tool in Control panel to remove or disable any automatic headers and footers. For information about how to do this, please see the printed documentation or online Help file for your printer.
STATUS
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Old 10th September, 2002, 06:25 AM
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Good stuff, orbit!
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Current PC Count:
ASROCK: 1 * BIOSTAR: 1 * ASUS: 5 * CHAINTECH: 7 * GIGABYTE: 2 *IWILL: 1 * MSI: 3* TYAN: 2
175+ GHZ total power for PC Perspective Killer Frogs Climate Prediction Team as The Uncle B's!!
and more coming all the time!

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Old 10th September, 2002, 03:07 PM
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heh... only if it's the solution.. never know about M$ cures.
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Old 10th September, 2002, 06:17 PM
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Good detective work, thanks Orbit! I have a question about Postscript, please. Isn't this only used with *nix OS's?
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Old 10th September, 2002, 06:49 PM
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"PostScript is a page description language created by Adobe Systems, Inc. It is a language that is supported by most computer platforms and devices, and it is used extensively (and almost exclusively) in the publishing industry as the language of choice for high-resolution output."

From some page on installing a PostScript printer driver:
http://www.aaai.org/Publications/Aut...pt-driver.html

Looks like it's cross platform.
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