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  #1 (permalink)  
Old 25th October, 2007, 03:56 AM
Southern Man's Avatar
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Here is a test for ya.....

I'm working on a Acer laptop. It has a realtek sound card in it. Newest drivers avail., XP is up to date, everything is a fresh install....

The sound card will only send out on the line after I put it in stand by and bring it back up. It won't send anything from a fresh boot. The speakers on the laptop work just fine, just the line out is fubared - until I put it in standby and wake it back up.

Yes - I tried the MS hotfix also.

Anyone got any ideas?

HELP !!!!!!!
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Old 25th October, 2007, 04:56 AM
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Pull it open, remove the jacks for the sound output and run it directly off the adapter card, not the jacks itself.
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Old 25th October, 2007, 12:01 PM
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Quote:
Originally Posted by Rondog View Post
Pull it open, remove the jacks for the sound output and run it directly off the adapter card, not the jacks itself.
Opening it isn't an option. Not mine and if you look it over, it almost has to be a driver / power problem.

Doesn't work on boot but all other aspects function properly.

Put it in standby, wake it back up, and all of a sudden there is full function.

BTW - I have researched this all over the web. It is a common problem for realtek sound in laptop applications. I just thought I would let the minds here chew on it a bit.

That and I would love to hand a completely working unit back to my customer.
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rivers will always reach the sea.
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Old 28th October, 2007, 12:34 AM
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Chewing vacuously here. Anyone have a bite worth talking about? How are you getting along Southern Man? Good to see you on the board!
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Old 28th October, 2007, 05:20 PM
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Chewing vacuously here. Anyone have a bite worth talking about? How are you getting along Southern Man? Good to see you on the board!
I'm hanging in there Cloasters. Trying to stay away from this one eyed succubus and have a real life. The boy just finished up his soccer league season yesterday. Next season doesn't start until Jan. sometime.

As for this dang laptop, I have just set the power button to put it in standby when it is pressed and hopefully that will make him happy. The worst thing about this is that the guy is a Bass player and he uses it for editing music. I think I'm going to suggest he sell this one to someone who isn't so dependent on the soundcard and get a new one. Its a pretty nice laptop and fairly new so he should be able to get most of his money back out of it. Now that I have wiped out Vista and replaced it with XP Pro it is better than it was new...LOL

I'm still real curious if anyone has any ideas about why this would be happeneing so don't hold back if anyone comes up with something.
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Though the course may change,
rivers will always reach the sea.
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Last edited by Southern Man; 28th October, 2007 at 05:20 PM.
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Old 28th October, 2007, 05:30 PM
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Which driver are you using?

Try this driver:

AC 97 Driver Version A4.02 for Windows 98/SE/ME/2000/XP/2003 32/64-bit

Says something about a fix for hibernating, and no sound problem.
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Old 28th October, 2007, 07:29 PM
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Quote:
Originally Posted by danrok View Post
Which driver are you using?

Try this driver:

AC 97 Driver Version A4.02 for Windows 98/SE/ME/2000/XP/2003 32/64-bit

Says something about a fix for hibernating, and no sound problem.
It isn't the AC97 codecs/drivers. It uses the High Def Audio codecs/drivers. I did try and push the AC97 file but it wouldn't work at all with them installed.

I have the latest release of the proper drivers from 22 Oct 07

Realtek


There is also an issue also right now with people who are loosing their sound after coming out of standby & hibernating. This problem seems to be just the opposite. The fix you are referring to is for that problem set.

I thank you for taking your time to look danrok.
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Then, as it was, then again it will be
Though the course may change,
rivers will always reach the sea.
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Last edited by Southern Man; 28th October, 2007 at 07:30 PM.
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Old 30th October, 2007, 03:54 AM
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Quote:
Originally Posted by Southern Man View Post
It isn't the AC97 codecs/drivers. It uses the High Def Audio codecs/drivers. I did try and push the AC97 file but it wouldn't work at all with them installed.

I have the latest release of the proper drivers from 22 Oct 07

Realtek


There is also an issue also right now with people who are loosing their sound after coming out of standby & hibernating. This problem seems to be just the opposite. The fix you are referring to is for that problem set.

I thank you for taking your time to look danrok.
Well, the laptop is back in the owners hands and he is going to live with the issue & half azzed fix, for the time being.

I have to believe this issue is not isolated but something that Realtek is going to have to answer sometime soon. When clicking into this thread I noticed that there have been 100+ views in about 3 days time and I have to believe that a large portion of that is people searching the same issue.

I'm still interested in knowing any developments if anyone should happen across a fix or an in depth look at this issue.

Cheers to the AOA Family
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Then, as it was, then again it will be
Though the course may change,
rivers will always reach the sea.
----------------------------------------------


Last edited by Southern Man; 30th October, 2007 at 03:56 AM.
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