windows updates wont work since sp2 install.

[jimbobaggies]

I have XP Pro, and yesterday sp2 came up in the updates list, so I promptly installed it. After restart it recognised I have NIS2004 installed, but nagged that I have automatic updates off, but I prefer to update myself.

Anyways, tried to updated today, and as soon as it starts searching for new updates, my LAN icon disconnects and reconnects continually, and the IE cant find url page comes up.

I changed the setting to allow automatic updates, but then it starts continually disconnecting / connecting again.
If I have the network connection details panel open, all the details (IP etc) disappear!

I have D-Link ethernet modem, and EPoX 8RDA+ with onboard LAN!

[robbie]

Try turning off widow's firewall. It's ON by default with SP2.
Rob

[jimbobaggies]

Originally Posted by robbie

Try turning off widow's firewall. It's ON by default with SP2.
Rob

As I said, it recognised I had NIS2004, and the firewall was turned off by default - it is definitely off cause I double checked!!

[robbie]

Ok I'll bite, what is NIS2004??
Rob

[jimbobaggies]

Originally Posted by robbie

Ok I'll bite, what is NIS2004??
Rob

Norton Internet Security, pld

[robbie]

Then try disabling it when you wanna update.
Rob

[jimbobaggies]

Originally Posted by robbie

Then try disabling it when you wanna update.
Rob

Just to humor you I did, but it made no difference!!

[danrok]

You may have to uninstall and reinstall NIS and NAV.

[jimbobaggies]

Originally Posted by danrok

You may have to uninstall and reinstall NIS and NAV.

I can't see that's the problem, everything works fine except for windows update.
It seems that when I use windows update it causes my connection from the PC to the modem to disconnect!
The little icon in the system tray flashes, and in the status panel it loses my IP etc.

[mookydooky]

You need to have "Automatic Updates" enabled in the services menu. Check the services menu to see that it's set at automatic or manual and not disabled.

[jimbobaggies]

Originally Posted by mookydooky

You need to have "Automatic Updates" enabled in the services menu. Check the services menu to see that it's set at automatic or manual and not disabled.

It is set to enabled.

I cannot understand, it seems that when I run windows update, or set automatic updates on, it causes my link from my PC to the modem to disconnect.

Perhaps I will never be able to update again

[danrok]

Originally Posted by jimbobaggies

I can't see that's the problem, everything works fine except for windows update.
It seems that when I use windows update it causes my connection from the PC to the modem to disconnect!
The little icon in the system tray flashes, and in the status panel it loses my IP etc.

I misunderstood - I thought you were having problems with Norton updates, not windows.

At what point during the update do things go wrong? Are you able to access the windows update pages with IE?

[jimbobaggies]

Originally Posted by danrok

I misunderstood - I thought you were having problems with Norton updates, not windows.

At what point during the update do things go wrong? Are you able to access the windows update pages with IE?

As soon as I select which type of update, and the green bar starts going across the screen, and like I said, as soon as I turn on automatic updates as well!!

[mookydooky]

Originally Posted by jimbobaggies

It is set to enabled.

I cannot understand, it seems that when I run windows update, or set automatic updates on, it causes my link from my PC to the modem to disconnect.

Perhaps I will never be able to update again

It should be set to "Automatic" or "Manual." Does it look the same as the picture below??

[jimbobaggies]

sorry, i said set to enabled, meant automatic, so yes.

It shouldn't have changed anyway! all i've done is install sp2!

[danrok]

Things like this are often caused by viruses which intentionally try to prevent security updates.

[jimbobaggies]

Originally Posted by danrok

Things like this are often caused by viruses which intentionally try to prevent security updates.

not a virus, I'll bet my life.
All the time up til, and after installing sp2, my NIS2004 has been running...
Every program etc runs fine.....

[robbie]

As far as the disconnnecting goes I've had that happend to me as well when I was doing updates, turns out I was getting an updated driver for my nic.
Rob