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Old 12th January, 2005, 09:26 PM
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danrok danrok is offline
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Join Date: March 2003
Location: Great Britain
Posts: 18,917

If you were to return an item to a shop in the UK you are protected by consumer law. If you think the shop has failed in some way you can get free help.

For example if you live in Hull or bought something from a shop in Hull:
http://www.hullcc.gov.uk/publicprote...ards/index.php
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