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Old 5th February, 2007, 11:34 PM
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TJ Maxx in trouble for hack

Fashion retailer TJ Maxx are in a bit of a spot this week, after hackers reportedly compromised their servers two weeks ago.

Read more on the Front Page:
http://www.aoaforums.com/frontpage/content/view/1882/2/
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Old 5th February, 2007, 11:53 PM
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WTH Were they thinking! This is gonna go to court no doubt, both from Visa and customers i bet.
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Old 8th February, 2007, 03:59 AM
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Angry Fuming in MD

I am a victim of bank fraud and my only breach was using my bank card at TJMaxx, Marshalls & Home Goods. I would not have known that my account had been hijacked had I not gotten an email from one of my online bill payments that it could not be processed. So now, I am having to wait for VISA and my bank verify that these transactions were fraudulent. What pisses me off is the nonchalant attitude that TJMaxx Corporate has - very non committal. I am even pissed at the fact at now finding out that they had been storing information after transactions were processed.

I will definitely participate in a class action suit.
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Old 8th February, 2007, 04:56 AM
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Given the fact that they violated not only basic security programming principles, but also violated Visa's guidelines as well, I'd be very surprised if they aren't sued by Visa. After all, this whole episode is going to give Visa a black eye as well.

I am very sorry that you were one of the victims of this. Hopefully, it will be sorted pretty soon.

There ought to be some people lose their jobs over this, if not go to jail. Speaking as a programmer myself for some highly critical systems, there is no excuse for being this careless with a customer's financial data.
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Old 8th February, 2007, 05:11 AM
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Thanks Gizmo. From moment to moment I am ok, then I am dazed. I cannot wait until this is over, but will it ever be? I have had to alter my life because of this.

Now, back in the day I worked at a credit card processing center and I THOUGHT that once the transactions were processed the information was not held - but it seems that I was wrong. Now reading their statement online they state that they don't have a way of knowing the owners of the cards because the names and personal information was not included, but I received a greeting card from Marshalls last November thanking me for being a customer - yeah, I am a good customer, or should I say was. I was surprised because I didn't know how they got my address. Hmmm... something is really funky here.
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Old 8th February, 2007, 05:34 PM
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Sooner or later businesses will have to learn that there is only so much room on "The bottom line" and not everything can fit there!

Long term success will mean protecting one's customers rather than ignoring what happens to them.
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Old 30th March, 2007, 06:52 PM
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UK media is picking up on this now:
http://news.bbc.co.uk/1/hi/business/6508983.stm

The store is called TK Maxx here.
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Old 30th March, 2007, 07:35 PM
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Sounds like their servers were completely owned by this...

"We don't know what was in those files - the technology the hacker used prevents TJX from knowing, and also the fact that TJX system routinely deletes files," the spokesperson added.
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Old 30th March, 2007, 07:58 PM
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Yikes!
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Old 31st March, 2007, 12:39 PM
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They still went against both Visa and the law, and they can't use the "I swear i didn't know it was illegal" plea.
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